Cancellation & Refund Policy

At RudrayTea, we prioritize customer satisfaction. However, please note our strict policy on cancellations and refunds.

1. Cancellation Policy

Once an order is placed, it cannot be canceled. We strive to process and deliver your orders promptly, and cancellations disrupt this process.

2. Refund Policy

RudrayTea does not support refunds under any circumstances. Please ensure that you review your order carefully before completing your purchase.

3. Exceptions

The only exceptions to this policy are cases where the product received is:

Damaged during shipping.
Incorrect (does not match your order).

In such cases, please contact us within 48 hours of receiving your order at [email protected] with supporting evidence (e.g., photos of the damaged or incorrect product).

4. Contact Us

If you have any questions or concerns about this policy, please contact us:
Email: [email protected]
Phone: +91 9714334105
Address: 1st Floor Shop Na :1102, Radha Madhav Textile Market, Godadara-Devadh Road, Opp. Ambica Heights, Godadara, Surat, Gujarat - 395010